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Electronic transmissions

Print this pageForward this document  Quebec Internet filing - "Error: incorrect login"

Why do I get the message "Error: incorrect login" when attempting to file Quebec returns over the Internet?

In order to file Quebec returns over the Internet, your browser (preferably Internet Explorer 5.5 or higher) must use 128-bit encryption.

To verify the encryption level, proceed as follows:

  1. Open Internet Explorer
  2. Click Help
  3. Select About Internet Explorer
  4. In the window being displayed, locate the words Cipher Strength
  5. If this does not indicate "128-bit", click the Update information link next to it and follow the instructions to download the "Microsoft Internet Explorer High Encryption Pack with 128-bit security".

January 25, 2001